Funeral Service System (Pty) Ltd · Reg No. 2026/566900/07
    Parlour staff member working on a tablet

    THE CONNECTED FUNERAL PARLOUR PLATFORM

    Funeral Service System

    Run your funeral parlour. All in one place.

    Policies, funeral arrangements, payments and customer conversations — connected across your office, agents and members.

    7 days free · No card required

    WhatsApp & AI

    Enquiries, reminders and human handover in one inbox.

    Smart calling

    Call members and agents without leaving your work.

    Payments & finance

    Collect premiums and keep the money trail clear.

    Funeral operations

    From first call to burial, with every detail connected.

    ONE PLATFORM. THREE CONNECTED EXPERIENCES.

    Your whole parlour, on the same page

    The office manages the bigger picture. Agents work with members. Families stay informed through their own parlour app.

    Illustrative preview · sample data

    Your parlour at a glance

    248

    Active policies

    R49 352

    Monthly premiums

    3

    Open cases

    Premium collections

    May — October

    Needs attention today

    2 funeral services scheduled

    1 claim awaiting documents

    Fleet ready for dispatch

    Management Console

    Keep policies, claims, collections and funeral operations together, with staff access controls and an audit trail.

    • Automated premium billing
    • Branded claims & receipts
    • Compliance-ready audit logs

    Agent Companion

    Give field agents their own place to capture members, manage policies and follow their commissions.

    • Digital policy issuance
    • Member enrolment
    • Live commission tracking

    Client Compass

    A compassionate interface for policyholders to manage dependants, pay premiums, and initiate claims during difficult times.

    • One-tap premium payments
    • Real-time claim updates
    • Installable mobile PWA

    WHATSAPP & KASI AI

    Be there for families.
    Even after hours.

    Answer enquiries from your parlour’s information, verify members and hand conversations to the right team. Choose which reminders and updates to switch on.

    Your parlour assistant

    Example conversation

    Good evening. How can we help your family?

    I need help with a claim.

    Let’s confirm your policy and registered phone number, then connect you to the claims team.

    Member verification → human handover

    A calling app built right in

    Reach members and agents from the browser and apps. Keep the call history alongside their records, with prepaid voice credits for in-app and phone calls.

    In-store payment terminal

    COLLECTIONS & FINANCE

    Every payment, a clearer picture

    Record cash and EFT, send online payment links, reconcile premiums and follow balances. Provider availability depends on your setup and product compliance.

    PayFastPay@NetcashEFTCash

    Members pay your parlour. Your software subscription and credit purchases are paid separately through Paystack.

    Watch the payment guides

    BUILT FOR FUNERAL WORK

    From first call to final farewell

    One case file brings the family, arrangements, documents and costs together. Stages move forward as work is recorded.

    Cases & claims

    Progress steps, required documents and family updates.

    Removal & mortuary

    Body movements, intake records, registers and storage.

    Fleet & inventory

    Service scheduling, vehicle allocation and stock levels.

    Documents & memorials

    Obituaries, programmes and secure family signing links.

    YOUR WEBSITE. YOUR BRAND.

    Turn visitors into members

    Quotes, claims, member access and payments connect your existing website to your parlour’s records.

    Get website help

    Use copy-and-paste snippets with WordPress, Wix, Squarespace or your own site. Need a new website or help installing? Talk to us.

    More ways to run your parlour

    Kasi Intelligent AI — Staff & Member Assistants

    Two purpose-built AI copilots with per-tenant knowledge bases. Member Assistant supports multilingual conversations.

    Enterprise Payroll & Leave

    Design your own payslip template, email it to staff, and manage leave approvals end-to-end.

    Access Profiles & Audit Trail

    Design custom roles per staff member and review a tenant-wide audit log of every change.

    YOUR NEXT CHAPTER STARTS HERE

    Try it free for 7 days

    Explore policies, claims, funeral operations and your connected apps. Your trial includes 7 SMS, 20 emails, 20 WhatsApp messages, 20 AI requests and 2 voice credits.

    No card required. Choose a plan when your trial ends to keep using the system.